Orders

The official products of Bàsquet Girona can be purchased through the website, the club’s App, physically at the Bàsquet Girona offices or in the store on the day of the match located inside Fontajau.

Official products can also be purchased in other commercial outlets such as 24 Segons, El Corte Inglés Girona, Esports Parra “Base” and Esport Pau.

We can do it from the club’s official website ” https://botiga.basquetgirona.com “.

We would start by selecting the product and size of convenience, adding it to the basket. Once you want to finalize the order, it tells us to complete several pieces of information starting with the personal contact (email), select the delivery method, with collection or shipping options and complete the shipping address with all the possible and essential details .

On the other hand, we can also complete the order by accessing the App and the club’s Instagram, which redirects us to the website of the official store.

Once the order has been placed and the delivery has been made to the post office, you will receive a Tracking via SMS or an email where you can follow from that link.

It can be collected from the club offices located in Fontajau from Monday to Thursday from 10:00 am to 6:00 pm and on Friday from 9:00 am to 3:00 pm.

You can also pick up an order on match day at the physical store inside Fontajau. This will be open from the time the pavilion doors open until the match ends.

You can contact us by phone: Club contact number 872 41 73 16. Opening hours from Monday to Thursday from 10:00 a.m. to 6:00 p.m. and on Friday from 9:00 a.m. to 3:00 p.m.

You can also contact via email: botiga@basquetgirona.com

Once the order is received, you must contact us via the email botiga@basquetgirona.com and communicate within 30 days, from here we will analyze your incident and send the missing products to your address .

If you do not receive the email, you can contact us by email or directly on the mobile number 872 41 73 16.

If you receive a different product from the one ordered, contact us by email or directly on mobile 872 41 73 16 and we will analyze your incident.

Once you want to order a product, entering it, between the description of this product and the size to select, you will find a tab (link) which will specify the size of the selected product.

Changes can be made at the Fontajau offices, provided that the product is in good condition and that you have the order ticket in the event that the purchase was made at a physical office/store. And in the case of placing the order online, the order number must be shown.

To be able to make the change, it must be within a period of 30 working days from the day of payment.

Once you select a product and put the size and quantity you want to order, below the quantity there is a tab that says “ADD TO CART”, if you press it it will tell you that you want that product and it will be added directly in your basket

To be able to see the products you have in the basket, on the main page where you have all the products you will see that at the top of this page on the right hand side there is a logo of a bag / basket which puts a number , this number is the amount of products you have selected. If you press this logo you will see the quantity and diversity of selected products.

You will find two options to remove the products you do not want, first of all under the description and size the word “REMOVE” appears underlined, if you press the selected product will be removed.

On the other hand, also entering the basket, we find just below the price a box with a number, this number is the quantity of selected products (same model and size) if you stay on the number you will see two arrows, the one above is for increase the amount of products and the bottom to decrease or eliminate them.